Privacy Policy

1. Introduction

Rizzable ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at rizzable.app and our AI-powered dating assistance services (collectively, the "Service").

Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Account Information: Name, email address, and password when you create an account.
• Profile Information: Your dating preferences, communication style, and other preferences you provide during onboarding.
• Payment Information: Billing details processed through our payment providers (we do not store full credit card numbers).
• Communications: Messages you submit to our AI for analysis and response generation.
• Images: Photos you upload for AI analysis (processed temporarily and not permanently stored unless saved to your vault).

2.2 Automatically Collected Information

When you access our Service, we automatically collect:

• Device Information: Browser type, operating system, device type, and unique device identifiers.
• Usage Data: Pages visited, features used, time spent on the Service, and interaction patterns.
• Log Data: IP address, access times, and referring website addresses.
• Cookies: Small data files stored on your device to enhance your experience.

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide Services: To deliver AI-powered suggestions, analyze images, and generate personalized responses.
• Account Management: To create and manage your account, process subscriptions, and provide customer support.
• Personalization: To customize your experience based on your preferences and usage patterns.
• Improvement: To analyze usage trends and improve our AI models and Service features.
• Communication: To send account-related notifications, updates, and promotional content (with your consent).
• Security: To detect, prevent, and address fraud, abuse, and security issues.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. AI Data Processing

Our Service uses artificial intelligence to process your data. You should be aware that:

• Text messages you submit are processed by AI models to generate suggestions.
• Images you upload are analyzed by AI for temporary analysis and are not permanently stored unless you choose to save responses to your vault.
• Your preferences and communication style are used to personalize AI responses.
• Aggregated and anonymized data may be used to improve our AI models.
• We do not use your personal conversations to train AI models without your explicit consent.

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who help us operate our Service (payment processors, cloud hosting, analytics).
• AI Providers: With AI service providers (such as Google AI) to process your requests, subject to their privacy policies.
• Legal Requirements: When required by law, court order, or government request.
• Protection of Rights: To protect the rights, property, or safety of Rizzable, our users, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS.
• Secure cloud infrastructure with Firebase and Google Cloud Platform.
• Regular security assessments and updates.
• Access controls limiting employee access to personal data.

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our Service to you.
• Comply with legal obligations.
• Resolve disputes and enforce our agreements.

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Portability: Request transfer of your data to another service.
• Objection: Object to certain processing of your data.
• Withdrawal: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at support@rizzable.app.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Keep you logged in to your account.
• Remember your preferences.
• Analyze how our Service is used.
• Improve user experience.

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Service.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our systems.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to countries outside your country of residence, including India and the United States where our servers and service providers are located.

12. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.